GP case conference

GP Case Conferencing: Enhancing Return to Work Outcomes

At Specialised Health, we understand the importance of a collaborative approach in the management of Return to Work (RTW) programmes. One of the key elements of this approach is GP case conferencing. This practice involves holding a structured meeting between multiple parties on a case, typically the General Practitioners (GPs), Rehabilitation Providers (RPs) and us, the Exercise Physiologists (EPs). If we can encourage Insurers, Employers and any other relevant stakeholders to come along, the more the better. .


Why We Do Them


The primary reason to conduct a GP case conference is to ensure that all parties involved in the client’s care are on the same page. By bringing together the GP, EP, RP, and insurer, we can create a unified approach that considers all aspects of the client’s health and recovery. This multidisciplinary collaboration helps to identify any potential barriers to RTW early on and allows for the development of comprehensive, tailored plans that address these challenges.


Benefits for RTW Outcomes


Case conferencing is particularly beneficial for RTW outcomes as it facilitates:

  1. Holistic Care: It ensures that all health professionals involved are aware of the client’s condition, treatment progress, and any changes in their circumstances. This comprehensive view allows for better-coordinated care and a more streamlined RTW process.

  2. Goal Alignment: By aligning the goals of all parties, case conferences help in setting realistic and achievable targets for the client’s RTW. This alignment minimises the risk of conflicting advice and maximises the effectiveness of the intervention strategies.
  3. Enhanced Communication: Regular communication between stakeholders during case conferences can significantly reduce misunderstandings and miscommunications. This clarity is crucial for making informed decisions that support the client’s recovery and RTW.


The Role of Exercise Physiologists in GP Case Conferencing


Having an Exercise Physiologist present during GP case conferences adds significant value to the multidisciplinary approach. EPs bring specialised knowledge about physical rehabilitation and functional capacity, which is essential for crafting effective RTW plans. Their insights ensure that the physical demands of the client’s job are matched with their current capabilities, helping to prevent re-injury and promoting sustainable work reintegration.


Coordination with Rehabilitation Providers and Insurers


Effective communication and coordination with RPs and insurers are vital for the success of case conferences. It is important to approach these meetings with a collaborative mindset, ensuring that all parties understand their roles and contributions. Here’s how to facilitate this coordination:

  1. Pre-conference Communication: Notify the client and other stakeholders about the upcoming case conference well in advance. Explain the purpose of the meeting and how it fits into their EP programme. This helps to set expectations and gain their agreement on the proposed plan.
  2. Supporting the RP: Position the RP as the leader of the case conference, while offering functional insights and updates on the client’s progress. This approach ensures that the RP feels supported and empowered to guide the discussion.
  3. Strategy Development: Work together with the RP to develop a strategy for the case conference. This collaborative planning helps to ensure that the meeting is focused and productive, addressing the key areas needed to support the client’s RTW.


Post-Conference Communication


After the case conference, it is crucial to send summary emails to all relevant parties, including the insurer. This summary should include:

– The purpose of the case conference

– Key discussions and insights shared during the meeting

– Agreed-upon outcomes and action plans moving forward

These summaries provide a clear record of the meeting and help to keep everyone informed and aligned on the next steps.




GP case conferencing is a cornerstone of effective functional upgrading programmes at Specialised Health. By fostering a multidisciplinary approach and ensuring clear, consistent communication among all stakeholders, we can significantly enhance RTW outcomes for our referral partners and clients. This collaborative effort not only supports the client’s recovery but also ensures a smoother, more coordinated path back to work.

Author: Karen Connolly
Marketing Consultant and
Content Creator at Specialised Health

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