With over 15 years of experience in Occupational Rehabilitation and Life Insurance, Alicia has dedicated her career to helping individuals regain their health, independence, and ability to return to work. She specialises in guiding claimants through the rehabilitation process while ensuring a seamless experience for both them and the health professionals supporting their journey, including life insurance claims managers and rehabilitation consultants.
Alicia understands the challenges all stakeholders face in managing claims efficiently while ensuring customers achieve their ideal outcomes. She plays a key role in bridging the gap—providing proactive communication, strategic insights, and tailored rehabilitation solutions that help streamline the claims process. By anticipating potential barriers and keeping all stakeholders aligned, she helps reduce delays, improve recovery outcomes, and enhance the overall claims experience.
At Specialised Health, Alicia and her team go beyond providing rehabilitation services—they partner with insurers to create better, more efficient pathways to recovery. With a focus on clear communication and outcome-driven strategies, she ensures that exercise rehabilitation programmes benefit everyone involved.
